Refund Policy

Development-support payments

If a payment was made in error, duplicated, or affected by a technical problem, contact TYRVAQ support promptly with the email used at checkout and the payment date. Refund requests are reviewed case by case and processed where required by law or otherwise approved.

Products and preorders

TYRVAQ does not treat development-support payments as product preorders unless the specific checkout page explicitly identifies the transaction as a preorder or purchase and provides separate fulfillment terms.

Processor timing

Approved refunds are returned through the original payment processor and may take additional time to appear depending on the customer's bank or payment method.

Gift card availability

Gift cards are separate from development-support payments. Gift card sales are not open in this version. Issuance, delivery, balance tracking and the applicable sale and redemption terms must be established before checkout is enabled.

View gift card status